Real-time call logs allow you to check the call flow of your customer and help to analyze the campaigning. DigiDonar enables and ensures you to get the IVR report with multiple entities like call duration, the caller number to whom the customer speaks, etc. Call logs give the flexibility not to check the report agent-wise but also you can download the report and share it with your reporting manager. You can Run SMS campaigns in different central like missed call numbers or agent wise.