DigiDonar System allows Your advance call forwarding based on your requirement. its allow you to select the routing based on your requirement Sequential Ringing In the sequential ringing call will land on the sequent basis in which an agent is a place for example, we placed Agent A, Agent B and Agent C then if the call comes call will land first on Agent A then Agent B and C.
Parallel ringing allows the ring all the agent simultaneously Whoever agent will free picked the call and rest of the agent will stop ringing.
Round-robin: in the RoundRobin system will distribute the call according to the agent for example if we have 3 agents and we get the 12 calls in the day the DigiDonar system distributes the 4 calls Each.